Today, I write about a family who have been affected by the changes in our health care system. The family wishes to remain anonymous but wants to make sure that there are lessons learned to improve our health care system. The following is a first-hand account of their experience. On Sunday, October 22, an elderly woman living in the south east part of Winnipeg was found by her home care nurse to be doing poorly at an a.m. visit. The nurse called her son to come and help with the care of his mother. On arrival it was obvious that her health had rapidly deteriorated. His first thought was to take her to Victoria Hospital which is five minutes from her home, but he knew the Emergency Room was recently closed. He looked at his mother, seeing that only two days ago she was lively, walking and energetic, now she was responding very little while laying on the couch. She could not get up on her own and he would not be able to lift her into his car. The only possibility for help w